Our Staff

"The friendship of those we serve is the foundation of our progress."

(please scroll down to meet your team)

Tonya Hayward-Demme

Investment Advisor Representative

Accredited Investment Fiduciary  

Registered Life & Health Underwriter

Tonya exudes warmth, caring, dedication and leadership with a passion for helping people.  She has worked in the insurance and investment industry over 30 years and opened Hayward Financial Services in 1981.   

Tonya is a person of integrity, both personally and professionally.  She believes that honesty and ethical business practices are the ultimate foundation of our purpose as a firm. 

Tonya's passions are music, photography, exercise, travel and being with friends and family.  Bo is retired from his company, Emerald Paving, an asphalt company, and Sadie is working for an Opthomologist office and taking a business class online . Also, the Demme's have a new addition to the family, a bolognese puppy (same breed as Shya) named Bella. She is adorable and feisty and keeping everyone on their toes!

Tonya's motto has always been "In serving my clients, I recommend a course of action which, if I were in the same situation, I would apply to myself."

Email Tonya at tonya@haywardfinancial.com

Lena Bonasera, Insurance Department

Lena joined Hayward Financial Services, Inc. in June 1999. She obtained her Bachelor of Arts Degree in Business Administration at UW. She is a Licensed Agent for Life and Health insurance and has worked in the insurance industry for over 30 years.  Lena is your primary contact for all health insurance plans as she manages the Insurance Department.  She works closely with Tonya on processing medical, life, disability and long term care insurance quotes and applications. 

Lena is the proud mother of identical twin girls, Jaeda & Tristyn. She and her husband, Colin, enjoy taking the girls camping, fishing, and out to either play or watch hockey. Lena also enjoys writing, fashion, and expressing her creativity in creating jewelry

Caprice Andrews, Investment Department

Caprice joined Hayward Financial Services, Inc., May 2005. 
While in the US Marine Corps and stationed in Okinawa, Japan she met her husband of 34 years, Guy. While raising their daughter, Katrina, she worked full time and attended college, earning degrees in business communications, customer service, data management, and as a paralegal focusing on estate planning and probate.  She has worked as an executive/legal assistant for the majority of her career. 

Caprice serves as Tonya's assistant and is responsible for coordinating work flow, managing and ensuring the accuracy of all aspects related to client services including new accounts, account transfers, income distribution, cost basis, and reporting. She works closely with our clients to assist them with any service questions or concerns.  Note Caprice works offsite and is available via email & phone 10-2 Mon, Tues, and Thursday

Email Caprice at caprice@haywardfinancial.com

 Kate Ng, Office Manager  

Kate joined Hayward Financial Services, Inc in December 2011. Her 10 years working in Human Resources at a privately owned bank as well as an consulting firm in downtown Seattle has served her well working with our clients and is what makes her a strong team member of HFS.  Kate is Tonya and Caprice's assistant and is passionate about providing great customer service to all of Hayward Financial Services, Inc. clients. 

Kate attended University of Washington.  Kate and her husband, Stanley, keep themselves busy with their three boys, with baseball, basketball, swim, and piano lesson schedules. Kate loves being a “soccer mom”, but on her free time she enjoys reading a good book, finding good food/wine and traveling the world a little piece at a time. 

Email Kate at info@haywardfinancial.com

Lastly and not at all in the in the least - 

We would like to introduce to you Lauree A. Harrison, CFP®, Financial Advisor and Tonya's OSJ Branch Manager (Office of Supervisory Jurisdiction).

Lauree Harrison is an integral part of Hayward Financial Services, Inc., as she provides additional support and review of all compliance requirements and procedures for Tonya and our offices.  She has been working with Tonya and your team since she joined Cetera in 2011 as our back-office support and final review for paperwork.  She is one of the reasons we are able to provide such excellent service to all clients of Hayward Financial Services.

A Washington native, Lauree graduated from Washington State University in 2011 with two Bachelor of Arts degrees in Accounting and International Business. In 2016, she obtained her CFP designation.  In her 9+ years with Cetera, she has become passionate about getting to know clients from all backgrounds and assisting them in planning for their goals.

Lauree lives in Seattle and when she is not working, she can be found running, hiking, or backpacking with her husband, Neill, in the Cascades or simply spending time with her 11-year-old Great Dane, Lady.


Jessica Gober is Lauree's assistant and has been with Cetera for over three years now and greatly enjoys working in the financial services industry. Having earned several registrations in that time, she serves as a Registered Administrative Assistant and assistant OSJ Branch Manager to Lauree Harrison. Jessica handles many of the administrative tasks of the office, including assisting clients with their day-to-day financial needs. She enjoys getting to know clients and providing superb service to them.

Jessica graduated from Washington State University in 2012 with a Bachelor of Science in General Medical Sciences with minors in Chemistry, English, and Russian. She graduated from Arizona State University in 2016 with a Bachelor of Arts in English with a concentration in Linguistics.

A Washington native, Jessica currently resides in the Bellevue-Redmond area. When not working, she is often found writing or devouring a good story. She published three novels in 2013 and continues to enjoy pursuing this creative outlet as hobby.